Online Flower Delivery Information

Order Gifts and Flowers online to could never be easier with Hanoiflowerdelivery.

At hanoiflowerdelivery we go extra miles to make your gifts fantastic for your special occasion.

To make sure we have met our obligation, please find out more about the delivery instruction bellow:

Same Day Flower Delivery

At Hanoiflowerdelivery, we aim to deliver your gifts as soon as possible at your requested time. However due to some unforeseen incident your order might not be able to be delivered on time and one of them is our cut off period. Next day delivery for your order might be applied if we are unable to provide you same day delivery as requested.

With busy special occasion including (but not limited by) Valentine’s Day, Women’s Day, Mother’s Day and Christmas. For more information about the order cut off times nowadays please check the website.

Special Peak Time of the Year

Women’s day, Valentine’s Day time, Hanoiflowerdelivery will aim to deliver your order at first available opportunity. If not at the same day, the following is first opportunity.

Delivery Times:

Hanoiflowerdelivery network run on the network of local florist and gift providers around Vietnam to ensure the fastest gifts delivery so that indicative delivery time with AM, PM or ASAP will not be possible to guarantee that these time will be performed. Therefore, local explanations will be provided to demonstrate the reason that the order couldn’t be delivered within your preferred time frame (for example:courier delivery times).

For a specific flowers delivering to timed event (for instance, a funeral or business location), we will can do ourbest to aid. However alternative address solution is highly recommended just in case it might be too late for the timed event and the flowers can be delivered elsewhere.

Delivery Areas:

An area delivery fee is put into each order, for each address. Hanoiflowerdelivery don’t usually deliver to PO Box or LOCKED bag Address Secured and cannot guarantee orders delivered to buildings or cemeteries.

On the other hand, for some remote area Hanoiflowerdelivery cannot provide same day delivery service. In this circumstance, some deliveries could be required to be gathered from the nearest town or depot and we will notify the recipient in advance.

For remote areas extra delivery fee would be applicable depending on the distance Depending on the distance from the central business district of the remote area or province, delivery free might be applied

Please find our more Flowers delivery information by visiting our Frequently Asked Questions

Incorrect or incomplete delivery details and address or telephone numbers:

It’s not uncommon that the provided address or telephone number of your order with Hanoiflowerdelivery is wrong, due to the lack of correct information of the recipient we cannot guarantee the on time delivery in these scenario and will attempt to reach you for the right details once we are notified that the delivery has been delayed due to the above mentioned situation from our shipping dispatch. 

If you would like to make any changes to the given information, please ware that the action should be took at least 3 days prior delivery date.

Hanoiflowerdelivery will not be responsible if your order cannot be delivered on time because of the incorrect/incomplete delivery information and therefore you will not be entitled for the refund .